Privacy Policy

Last updated: July 8, 2025

This Privacy Policy describes how Kitchen Flipper (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal data when you use our services, including our website, communication channels, and SMS-based services via our Grasshopper phone number. It also outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR) and SMS industry standards (CTIA, TCPA).

By using our services, you consent to the practices described below.

1. Who We Are

Kitchen Flipper is the data controller for the personal information collected through this site and associated services.

Email: [email protected]

Address: 977 Carol Cir, West Chester, PA 19380

Phone (incl. SMS): 1-717-995-3547

2. Lawful Basis for Processing Personal Data (GDPR Article 6)

We process your data under one or more of the following lawful bases:

Consent (e.g., opting in to receive SMS or email marketing)

Contractual necessity (e.g., fulfilling orders, account creation)

Legal obligation (e.g., compliance with tax or regulatory requirements)

Legitimate interest (e.g., website security, analytics, business development)

3. What Data We Collect

Information You Provide

Name, email, address, phone number (including SMS consent), and other personal identifiers.

Any content or data submitted via forms, messages, or surveys.

Automatically Collected Information

IP address, browser type, device ID, pages visited, usage patterns.

SMS message logs (timestamp, number, content, opt-in/out actions).

Cookies and Tracking Technologies

We use cookies and similar technologies for website performance, personalization, analytics, and advertising. Please see our [Cookies Policy] for details.

4. SMS Communications

When you opt into SMS messages through our Grasshopper number:

Consent is required before sending marketing texts.

You may receive service messages (e.g., order updates, support responses).

To unsubscribe, reply “STOP” at any time. You will receive confirmation of your opt-out.

For help, reply “HELP” or contact us directly.

Message frequency varies. Message and data rates may apply.

You can manage your preferences by contacting us or following prompts in each message.

5. How We Use Your Information

We use your personal data to:

Provide and improve our services

Deliver SMS and email updates based on your consent

Respond to inquiries and offer customer support

Analyze usage trends and improve website performance

Comply with legal obligations

Prevent fraud and ensure security

We do not sell your personal data.

6. Sharing of Information

We may share data with:

Service Providers: to facilitate hosting, marketing, analytics, or SMS delivery (e.g., Grasshopper).

Legal Entities: to comply with law enforcement, regulations, or court orders.

Business Transfers: if we are involved in a merger, acquisition, or sale.

If data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place (see next section).

7. International Transfers

Your personal data may be transferred to and stored in countries outside the European Economic Area, including the United States.

Where we transfer data internationally, we rely on:

Standard Contractual Clauses approved by the European Commission

Data Processing Agreements with vendors

Other legal mechanisms ensuring your data is protected to GDPR standards

8. Data Retention

We retain your data only as long as necessary to:

Provide services

Meet legal or contractual obligations

Maintain opt-out/consent records for compliance

Improve functionality and security

SMS and email consent records are retained for a minimum of 6 years to meet TCPA and GDPR audit requirements.

9. Your Rights Under GDPR

If you are located in the EU/EEA, you have the right to:

Access your personal data

Request correction or deletion

Object to or restrict processing

Withdraw consent at any time

Data portability

File a complaint with your supervisory authority

To exercise any of these rights, please email us at [insert contact email].

10. Children’s Privacy

We do not knowingly collect or market to children under age 13 (or under 16 in the EU). If we become aware of such data, we will delete it immediately.

11. Security Measures

We implement appropriate technical and organizational measures to protect your data, including encryption, secure hosting, and access controls. However, no system is 100% secure.

12. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

13. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via website notice or direct communication. The “Last updated” date at the top of this page will reflect the most recent changes.

14. Contact Information

To ask questions, make requests, or file a concern about your data, contact us at:

Email: [email protected]

Phone/SMS: 1-717-995-3547

Address: 977 Carol Cir, West Chester, PA 19380

If you’re an EU resident, you may also contact your local data protection authority regarding any concerns.

Cookie Policy

Last updated: July 8, 2025

This Cookie Policy explains how Kitchen Flipper (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website. This policy applies to all visitors, particularly those from the European Economic Area (EEA) and California, and works in conjunction with our [Privacy Policy].

1. What Are Cookies? Cookies are small text files stored on your browser or device when you visit a website. They allow websites to remember your preferences and actions over time and help improve functionality, security, and personalized content.
2. Types of Cookies We Use. We use the following types of cookies:

Essential Cookies

These are necessary for the website to function. They cannot be switched off and are usually only set in response to actions like logging in or filling out forms.

Examples: Site login authentication, Security protections, Form submissions

Performance & Analytics Cookies

These help us understand how visitors interact with our website (e.g., which pages are most visited) and help us improve user experience.

Example Tools: Google Analytics, Functionality Cookies

These allow the site to remember your preferences and settings, such as language selection or region, to enhance your experience.

Advertising & Targeting Cookies

These track your browsing habits and may be used to deliver tailored advertising or limit ad frequency. They may be set by us or third-party services such as Google Ads or Facebook Pixel.

3. Third-Party Cookies

We may use third-party services (e.g., analytics platforms, social media plug-ins, SMS integrations via Grasshopper) that set their own cookies. These third parties have their own privacy and cookie policies.

4. Managing Cookies

GDPR Users (EEA):

Upon visiting our site, you will be prompted to accept or reject non-essential cookies. You may change your preferences at any time using the “Cookie Settings” link (typically found in the footer).

CCPA Users (California):

You have the right to opt out of the “sale” of your personal data, which may include data collected via third-party advertising cookies. Visit our [Do Not Sell My Personal Information] page to learn more.

Browser Controls:

Most browsers let you view, manage, delete, and block cookies. Below are help links for common browsers:

Chrome, Firefox, Safari, Edge

Note: Disabling cookies may affect site functionality.

5. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, regulation, or our use of cookies. The date at the top of this page reflects the most recent update.

6. Contact Us

If you have any questions about this Cookie Policy or how we use cookies:

Email: [email protected]

Phone/SMS: 1-717-995-3547

Address: 977 Carol Cir, West Chester, PA 19380